1. Acceptance of Terms

By accessing and using the Energy Saver website (“Service“), operated by Custom Weatherization LLC, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our Service.

2. Twilio Communication Services

Our Service utilizes Twilio Inc. for communication services including SMS text messages, voice calls, and email notifications. By using our Service, you acknowledge and agree to:

• Receive automated and manual communications regarding your energy savings, alerts, and service updates
• Twilio’s Terms of Service and Privacy Policy
• Standard message and data rates may apply for SMS communications
• You may opt-out of receiving communications at any time by following the unsubscribe instructions provided in each message

3. Account Registration

To access certain features of our Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. Energy Savings Services

Our Service provides energy consumption analysis and savings recommendations. You understand and agree that:

• Estimated savings are based on algorithms and historical data, not guarantees
• Actual energy savings may vary based on numerous factors including usage patterns, weather, and equipment efficiency
• We are not responsible for utility rate changes or billing errors from your energy provider
• You remain responsible for all payments to your energy provider

5. Data Collection and Privacy

We collect and process data as described in our Privacy Policy. This includes:

• Energy consumption data from your utility provider (with your authorization)
• Account information and communication preferences
• Usage patterns and service interaction data
• Twilio processes message delivery data as part of their service

By using our Service, you consent to such processing and you warrant that all data provided by you is accurate.

6. Prohibited Activities

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the Service or servers
• Use the Service to send spam or unsolicited communications
• Provide false or misleading information to us or your utility provider
• Reverse engineer, decompile, or disassemble any portion of the Service

7. Fees and Payment

• Pay all applicable fees as described during the signup process
• Provide accurate billing information
• Authorize us to charge your payment method for recurring fees
• Notify us of any billing disputes within 30 days of the charge date

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Service will meet your specific requirements
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected

WE MAKE NO WARRANTY REGARDING ANY ENERGY SAVINGS OR COST REDUCTIONS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• Loss of profits, data, use, or goodwill
• Other intangible losses resulting from your access to or use of the Service
• Any conduct or content of any third party on the Service
• Unauthorized access, use, or alteration of your transmissions or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE LAST SIX MONTHS.

10. Third-Party Services

Our Service integrates with and uses services provided by third parties, including:

• Twilio: For communication services
• Utility Companies: For energy consumption data (with your authorization)
• Payment Processors: For billing services [if applicable]

Your use of these third-party services is governed by their respective terms and policies.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of material changes by:

• Posting the new Terms on this page with an updated effective date
• Sending you an email notification (if you have provided an email address)
• Posting a notice on our website prior to the change becoming effective

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe:

• Violates these Terms
• Creates risk or possible legal exposure for us
• Involves fraudulent or illegal activity

Upon termination, your right to use the Service will immediately cease.

13. Governing Law

These Terms shall be governed by the laws of USA without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Allentown, PA .

14. Contact Information

If you have any questions about these Terms, please contact us: